Gaya APA
Tjiptono, Fandy. (2005).
Service, Quality & Satisfaction (Ed. I).
YOGYAKARTA:
.
Gaya Chicago
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. I
YOGYAKARTA:
,
2005.
Buku Text Sistem Informasi.
Gaya MLA
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. I
YOGYAKARTA:
,
2005.
Buku Text Sistem Informasi.
Gaya Turabian
Tjiptono, Fandy.
Service, Quality & Satisfaction.
Ed. I
YOGYAKARTA:
,
2005.
Buku Text Sistem Informasi.