Skripsi
Evaluasi Kesuksesan Penerapan Sistem Informasi Perhotelan pada Hotel Java Herritage Purwokerto
bibliografi: hal. 115
RINGKASAN
Hotel Java Heritage Purwokerto adalah hotel berbintang empat yang beralamatkan di Jl. Dr. Angka No. 71 Purwokerto, Banyumas. Hotel Java Heritage menyediakan berbagai macam fasilitas seperti kamar yang dibagi menjadi Cottage area dan Building area, kolam renang, pool side cafe, indoor dan outdoor restaurant, Lobby Longue, Laundry Service, sewa mobil dan sepeda. Dalam membantu proses bisnisnya, hotel Java Heritage sudah menerapakan sistem informasi bernama Pyxis. Tujuan dari penelitian ini adalah mengukur tingkat kesuksesan penerapan dari sistem informasi Pyxis. Diharapkan dengan adanya penelitian ini dapat meningkatkan efektivitas dalam menjalankan proses bisnis. Dalam mengukur tingkat kesuksesan penerapan sistem informasi menggunakan model DeLone dan McLean meliputi: variabel kualitas informasi, kualitas sistem, kualitas pelayanan, penggunaan, kepuasan pengguna, dan net benefit. Serta penghitungan analisis data menggunakan IBM SPSS 23. Analisis yang dilakukan adalah uji validitas, uji reliabilitas, uji normalitas, uji multikolonieritas, dan analisis regresi sederhana. Berdasarkan hasil pembahasan dapat disimpulkan bahwa variabel penggunaan dan kepuasan pengguna berpengaruh terhadap net benefit. Sehingga penerapan sistem informasi Pyxis pada hotel Java Heritage Purwokerto dikategorikan suskes.
Kata Kunci: DeLone dan McLean, Pyxis, Java Heritage.
ABSTRACT
Java Heritage Hotel Purwokerto is a four-star hotel that is located at Jl. Dr. Angka No. 71 Purwokerto, Banyumas. Hotel Java Heritage provides various facilities such as rooms which are divided into Cottage area and Building area, swimming pool, pool side cafe, indoor and outdoor restaurant, Lobby Longue, Laundry Service, car and bicycle rental. In helping its business process, Java Heritage hotels have applied an information system called Pyxis. The purpose of this study is to measure the success rate of the implementation of the Pyxis information system. It is expected that the existence of this research can increase the effectiveness in running business processes. In measuring the level of success of the application of information systems using the DeLone and McLean models include: variables information quality , system quality, service quality, use, user satisfaction, and net benefits. As well as the calculation of data analysis using IBM SPSS 23. The analysis carried out was validity test, reliability test, normality test, multicollinearity test, and simple regression analysis. Based on the results of the discussion, it can be concluded that the use and satisfaction variables affect net benefits. So that the application of the Pyxis information system is categorized as success.
Keywords: DeLone and McLean, Pyxis, Java Heritage
SI1352 | SI 1352 AMR e | UPT. PERPUSTAKAAN (Rak 2) | Tersedia - No Loan |
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