Skripsi
Evaluasi Tata Kelola Teknologi Informasi Pospay Pada Kantor Pos Kabupaten Cilacap Menggunakan Framework Cobit 5.0
RINGKASAN
Penelitian ini membahas tentang evaluasi tata kelola teknologi informasi pada Kantor Pos Kabupaten Cilacap dengan tujuan untuk mengetahui kondisi tata kelola teknologi informasi yang nantinya mendukung pencapaian penerapan TI/SI di Kantor Pos Kabupaten Cilacap. Peneliti menggunakan model capability pada framework COBIT 5.0. Penulis menggunakan metode pengumpulan data seperti wawancara, observasi, studi pustaka, dan kuesioner. Penelitian ini berfokus pada Enterprise Goal Operational and Staff Productivity dan Skilled and Motivated people dengan 6 tools utama dengan pencapaian nilai terendah terdapat pada BAI07 yang berada pada level 1 dan nilai tertinggi pada proses APO04 yang berada pada level 4. Hasil perhitungan capability level di Kantor Pos Kabupaten Cilacap berada di level 2,7 artinya capability berada pada level 2 (Manage Proses) dimana EDM04, APO01, APO04, APO07, BAI05, BAI07 sudah dilakukan dengan cukup baik, karena pada level 2 performa proses telah dikelola, dijalankan dan diimplementasikan dalam cara yang lebih teratur, kemudian work-products-nya dijalankan, dikontrol, dikelola dengan tepat.
Kata Kunci: Evaluasi, Tata Kelola, Teknologi Informasi, Cobit 5.0
ABSTRACT
This study discusses about the evaluation of information technology governance at Post Office of Cilacap Regency with the aim to know the condition of information technology governance which will support the achievement of IT / SI implementation at Post Office of Cilacap Regency. The researchers used a capability model on the COBIT 5.0 framework. The author uses data collection methods such as interviews, observations, literature studies, and questionnaires. This research focuses on Enterprise Goal Operational and Staff Productivity and Skilled and Motivated people with 6 main tools with the lowest achievement found on BAI07 which is at level 1 and highest value in process APO04 which is at level 4. Capability level calculation result in Post Office Cilacap Regency is located at level 2.7 means that capability is at level 2 (Process Manage) where EDM04, APO01, APO04, APO07, BAI05, BAI07 have done quite well, because at level 2 the process performance has been managed, executed and implemented in the way which is more organized, then work-products are run, controlled, properly managed.
Keywords: Evaluation, Governance, Information Technology, Cobit 5.0
SI1184 | SI 1184 KHO e | UPT. PERPUSTAKAAN PUSAT (Rak 2) | Tersedia - No Loan |
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