Manajemen layanan Teknologi Inofrmasi
MANAJEMEN LAYANAN TEKNOLOGI INFORMASI ISI: 1. Pengertian Tata Kelola TI vs. Manajemen Layanan TI 2. Konsep-Konsep Dasar Manajemen Layanan TI 3. Siklus Hidup Layanan TI 4. Merumuskan Rencana Jangka Panjang Layanan TI (Service Strategy) 5. Merancang Setiap Layanan TI (Service Design) 6. Pembangunan Sistem Layanan TI (Service Transition) 7. Operasional Layanan TI (Service Operation) 8. …
- Edition
- Ed. I
- ISBN/ISSN
- 978-602-74309-0-7
- Collation
- 197 hlm.; 20 cm
- Series Title
- -
- Call Number
- 658.403 8 SUS m
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